Frequently Asked Questions
Answers to common questions about quotes, projects, audits, support, and how we work.
General
How do I get a quote?+
Use any Ask for Quote button on the site or fill out the contact form. Tell us about your project, timeline, and goals. We respond within 24 hours on business days with a tailored proposal.
Do you work with international clients?+
Yes. We work with clients globally and communicate in English. Pricing and invoices can be issued in EUR, USD, or ZAR for international payment.
How do I get project updates?+
We communicate project status by email and scheduled check-ins. For larger engagements we can set up a shared workspace for documents and milestones — ask about this when you start a project.
Projects & Audits
How long does a typical project take?+
Timelines depend on scope. A business website may take 2–4 weeks. Mobile apps, SaaS platforms, and multi-system builds typically run 6–16+ weeks. We confirm timelines in your written proposal before work begins.
What is included in a technical audit?+
A focused review of your application covering performance, security, scalability, UX, and maintainability. You receive a professional report with findings and actionable recommendations within up to 7 working days after payment and access are confirmed.
What access do you need to start an audit or project?+
For audits we typically need Lovable project access (bezlexconsultingdev@gmail.com), GitHub collaborator access (github.com/bezlexconsultingdev-a11y), database/Supabase access, and any relevant third-party service access. We only request what is needed for the engagement.
IT Support
How do IT support plans work?+
Support plans are quoted individually based on your systems and response needs. Plans can include bug fixes, updates, monitoring, email setup, and remote assistance. Contact us for a custom quote.
Billing
How does payment work?+
Project and audit work is agreed in writing before we start. Quotes and invoices are available in EUR, USD, or ZAR — you choose the currency that fits your business. Payment terms are confirmed per proposal — typically a deposit to begin and milestone or completion payments for larger builds. Support plans are billed monthly once agreed.
Which currencies do you accept?+
We quote and invoice in EUR, USD, and ZAR. Tell us your preferred currency on the contact form or in your proposal discussion, and we will match invoices and payment links accordingly.

Still have questions?
Bezelex Software builds custom software, websites, apps, and automation platforms to help your business scale. Let's discuss your project goals today.